I wish to register a complaint regarding your otherwise very nice model 35922
Do you know how many screws one must remove in order to clean accumulated hair off the beater? Ten. Two of which are in awkward places, and all of which are self-tapping into plastic, thus ensuring that after about four or five cleanings it won't go back together again properly. Not to mention the snap-lock joints hiding here and there, or the fact that you have to wriggle the cover plate past the wheels, which were clearly installed after said plate, and do not come off. It is as if you did not expect people to have to do this.
Well, for your information, I have to do it just about every time I use the vacuum. If I don't, the hair gets into the bearings, producing a horrible burning smell after about three uses, and catastrophic beater death after ten or so. I don't think I'm unusual here. I think this is a problem anyone with hair longer than the circumference of the beater will have. I'd bet that's at least a third of your market.
Extra special no-love points for the complete absence of any sort of guard to prevent the hair getting into the bearings, or the little electric motor. Double extra special no-love points for making me go buy special tools to get the motor off the end of the beater so I can clean its bearings. Yes, there's hair in there. I can see it.
No love,
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zwol
Progressivevacuum cleaner.
Do you know how many screws one must remove in order to clean accumulated hair off the beater? Ten. Two of which are in awkward places, and all of which are self-tapping into plastic, thus ensuring that after about four or five cleanings it won't go back together again properly. Not to mention the snap-lock joints hiding here and there, or the fact that you have to wriggle the cover plate past the wheels, which were clearly installed after said plate, and do not come off. It is as if you did not expect people to have to do this.
Well, for your information, I have to do it just about every time I use the vacuum. If I don't, the hair gets into the bearings, producing a horrible burning smell after about three uses, and catastrophic beater death after ten or so. I don't think I'm unusual here. I think this is a problem anyone with hair longer than the circumference of the beater will have. I'd bet that's at least a third of your market.
Extra special no-love points for the complete absence of any sort of guard to prevent the hair getting into the bearings, or the little electric motor. Double extra special no-love points for making me go buy special tools to get the motor off the end of the beater so I can clean its bearings. Yes, there's hair in there. I can see it.
No love,
zwol
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